Current ATA software customers may contact our hotline at 877-ATA-4CAE (877-282-4223) from 5:00 AM to 5:00 PM Pacific or anytime through our web interface.
Our live hotline provides comprehensive technical support for all of the Siemens software we sell, and it serves as the first line of support for our customerโs questions and problems. This service is staffed by experienced engineers who use these tools every day, resulting in premier technical support for our software customers. The hotline was recently rated as โexcellentโ by our customers, and over 80% of issues were resolved the same day they were reported. When necessary, we can also help elevate issues to Siemens GTAC support.
Our quarterly software newsletters come packed with everything you need to stay up to date in the world of Siemens Digital Industries Software. They regularly highlight new features in the latest software releases, information about upcoming conferences and user groups, and the most recent Siemens and ATA news. They also introduce practical โTips & Tricksโ for Femap, NX, Nastran, and STAR-CCM+ to improve your workflow and highlight the newest resources on our software website. Youโll also find a calendar of upcoming training classes and webinars. View past newsletters and join our mailing list today.